DFR Customer Support
DFR Customer Support

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Payments & Promotions

4 articles

Having trouble at checkout? Let us help!


How can I pay for my order?

We accept various forms of payment types listed below, though please note these may not all be available during checkout for every item. All credit and debit cardholders are subject to validation and authorization by both us and the card issuer. Plea

Can I use a discount code on my order?

We run various promotions and discounts throughout the year, and your discount code can be applied during the checkout process. Please remember to enter the discount code exactly as it was given to you. Type or copy the discount code into the 'Apply

Can I get a refund if the price has changed since I ordered it?

As an online business, our prices change in response to trends, promotions and demand, and this can cause the price to both increase and decrease regularly. If a product has dropped in price since you purchase it, unfortunately, we are not able to re

When will my account be charged for my order?

We don't capture the payment until your order has been sent to our warehouse for processing. The payment will be authorised, but no funds will be taken until we have started processing your order for shipment. Please remember that even if your order